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DOJ OIG — The Handling of Sexual Harassment and Misconduct Allegations by the Department’s Law Enforcement Components

March 27, 2015 Comments off

The Handling of Sexual Harassment and Misconduct Allegations by the Department’s Law Enforcement Components (PDF)
Source: U.S. Department of Justice, Office of Inspector General
From Executive Summary (PDF):

\The Office of the Inspector General (OIG) conducted this review to assess how the Department of Justice’s (Department) four law enforcement components respond to sexual misconduct and harassment allegations made against their employees. This review examined the nature, frequency, reporting, investigation, and adjudication of such allegations in the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF); the Drug Enforcement Administration (DEA); the Federal Bureau of Investigation (FBI); and the United States Marshals Service (USMS).

The OIG’s ability to conduct this review was significantly impacted and delayed by the repeated difficulties we had in obtaining relevant information from both the FBI and DEA as we were initiating this review in mid-2013.1 Initially, the FBI and DEA refused to provide the OIG with unredacted information that was responsive to our requests, citing the Privacy Act of 1974 and concerns for victims and witnesses as the reasons for the extensive redactions, despite the fact that the OIG is authorized under the Inspector General Act to receive such information.2

After months of protracted discussions with management at both agencies, the DEA and FBI provided the information without extensive redactions; but we found that the information was still incomplete. Ultimately, based on a review of information in the OIG Investigations Division databases, we determined that a material number of allegations from both DEA and FBI were not included in the original responses to our request for the information.

We were also concerned by an apparent decision by DEA to withhold information regarding a particular open misconduct case. The OIG was not given access to this case file information until several months after our request, and only after the misconduct case was closed. Once we became aware of the information, we interviewed DEA employees who said that they were given the impression that they were not to discuss this case with the OIG while the case remained open. The OIG was entitled to receive all such information from the outset, and the failure to provide it unnecessarily delayed our work.

Therefore, we cannot be completely confident that the FBI and DEA provided us with all information relevant to this review. As a result, our report reflects the findings and conclusions we reached based on the information made available to us.

DHS OIG Finds Notorious Felon Allowed to Use TSA PreCheck® Lanes

March 20, 2015 Comments off

DHS OIG Finds Notorious Felon Allowed to Use TSA PreCheck® Lanes (PDF)
Source: U.S. Department of Homeland Security, Office of Inspector General

A recent report by the DHS Inspector General determined that a convicted felon who had been involved in numerous felonious criminal activities and was also a former member of a domestic terrorist group was permitted to travel with expedited screening through Transportation Security Administration (TSA) PreCheck®. The report, OIG-15-45 “Allegation of Granting Expedited Screening Through TSA PreCheck® Improperly,” stemmed from a whistleblower disclosure which alleged that a notorious felon was improperly cleared for TSA PreCheck® screening and was allowed to use the PreCheck® lanes.

After an extensive investigation of the allegation and assessment of the TSA PreCheck® initiative, we determined that TSA provided a TSA PreCheck® indicator and barcode on the traveler’s boarding pass. After checking the traveler’s boarding pass and identification, an alert Transportation Security Officer (TSO) at the airport recognized the felon and alerted his supervisor. However, the supervisor directed the TSO to take no action and allow the traveler to continue through the TSA PreCheck® lane.

We determined that this traveler had not applied for TSA PreCheck® through the TSA PreCheck® Application Program, but that TSA granted TSA PreCheck® screening to this passenger through the risk assessment rules in the Secure Flight program.

+ Full Report (Redacted) (PDF)

DHS OIG — U.S. Customs and Border Protection Did Not Effectively Target and Examine Rail Shipments From Canada and Mexico

March 16, 2015 Comments off

U.S. Customs and Border Protection Did Not Effectively Target and Examine Rail Shipments From Canada and Mexico (PDF)
Source: U.S. Department of Homeland Security, Office of Inspector General

Why We Did This
U.S. Customs and Border Protection (CBP) is the frontline border security agency within Department of Homeland Security (DHS) charged with the priority mission of preventing terrorists and terrorist weapons from entering the United States, as well as facilitating the flow of legitimate trade and travel. We conducted this audit to determine whether CBP effectively targets and examines high-risk rail shipments from Mexico and Canada.

What We Found
CBP did not effectively target and examine rail shipments entering the United States from Mexico and Canada. Specifically, U.S. Customs and Border Protection Officers (CBPO) did not always target shipments using the mandatory Automated Targeting System (ATS) targeting criteria. CBPOs also did not always use the required radiation detection equipment to examine high-risk shipments. Finally, CBPOs did not always record the results of their rail cargo examinations in the Cargo Enforcement Reporting and Tracking System (CERTS).

CBPOs were unaware of the correct targeting criteria or inadvertently used inappropriate criteria. In addition, one port did not have the required radiation detection equipment for its rail team, and CBPOs at two other ports used Personal Radiation Detectors to examine shipments. Rail CBPOs also received insufficient training on the use of ATS and CERTS. Finally, Supervisory CBPOs did not provide sufficient oversight to ensure CBPOs followed CBP policy. As a result, CBP may have failed to target or properly examine rail shipments that were at an increased risk to contain contraband or dangerous materials. In addition, CBP has no assurance that decisions to release these high-risk shipments into U.S. commerce were appropriate.

What We Recommend
We made six recommendations which, when implemented, should improve CBP’s processing of rail cargo from Mexico and Canada.

Audit of VHA’s Home Telehealth Program

March 10, 2015 Comments off

Audit of VHA’s Home Telehealth Program
Source: U.S. Department of Veterans, Office of Inspector General

The goal of the Home Telehealth Program is to improve veterans’ access to care while reducing patient treatment costs. The program does this by remotely monitoring patients’ vital signs in the home and intervening early when adverse trends are detected. We determined how effectively the Veterans Health Administration (VHA) is managing its Home Telehealth Program. VHA missed opportunities to expand enrollment for Non-Institutional Care (NIC) patients in the Home Telehealth Program. NIC telehealth patients showed the best outcomes, in terms of reduced inpatient admissions and bed days of care (BDOC). In FY 2013, the number of NIC patients-served declined by 4 percent, while the number of Chronic Care Management (CCM) and Health Promotion/Disease Prevention (HPDP) patients-served grew 51 and 37 percent, respectively.

The significant change in the mix of patients receiving care in this program occurred due to a change in the performance methodology. VHA began to measure program performance by the total number of patients-enrolled, rather than focusing on the increase in enrollment for NIC patients. This change in performance metrics encouraged VHA to enroll more HPDP participants. These participants would likely need less intervention from Primary Care physicians, because their health care needs would be less complex. VHA was successful in reaching its new performance metric. However, obtaining this goal did not result in more patients with the greatest medical needs receiving care under the program. As a result, VA missed opportunities to serve additional NIC patients that could have benefited from the Home Telehealth Program. VA could have potentially delayed the need for long-term institutional care for approximately 59,000 additional veterans in FY 2013.

USPS OIG — Issue Brief: Letter Carriers: Modern Day Milkmen?

March 9, 2015 Comments off

Issue Brief: Letter Carriers: Modern Day Milkmen?
Source: U.S. Postal Service, Office of Inspector General

Highlights

  • The Postal Service and AmazonFresh are jointly experimenting with grocery delivery — a market set to grow in the near future.
  • Because of its extensive fleet, last mile advantage, and reputation for reliability, the Postal Service could be well-placed to play a key role in this space.
  • There may be opportunities to collaborate with other retailers and producers, create an online shopping mall, or capture different areas of the value chain.
  • The Postal Service needs to continue to experiment now with different strategies if it wants to be an effective player in this growing market, as the number of new entrants is quickly growing.

HHS OIG — Not All Children in Foster Care Who Were Enrolled in Medicaid Received Required Health Screenings

March 4, 2015 Comments off

Not All Children in Foster Care Who Were Enrolled in Medicaid Received Required Health Screenings
Source: U.S. Department of Health and Human Services, Office of Inspector General

Nearly a third of children in foster care who were enrolled in Medicaid did not receive at least one required health screening. Furthermore, just over a quarter of children in foster care who were enrolled in Medicaid received at least one required screening late. Moreover, ACF’s reviews do not ensure that children in foster care receive the required screenings according to State schedules.

USPS OIG — What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation

February 24, 2015 Comments off

What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation
Source: U.S. Postal Service, Office of Inspector General

The OIG has conducted a nationally representative quantitative survey on the relative value of some key services provided as part of the universal service obligation (USO). This study is the first of its kind in the United States and was done in conjunction with the market research firm Gallup and Professor Michael Bradley of George Washington University’s Department of Economics. The study, What Postal Services Do People Value the Most?, focused on four attributes of the USO: mode of delivery, access to postal services, frequency of delivery, and price. This study is a follow-up to our white paper Guiding Principles for a New Universal Service Obligation in which we discuss the need for such a study.

The survey found that both consumers and businesses still value postal services, especially door and/or curb delivery instead of delivery to a cluster box or parcel locker. Respondents also value the ability to access postal services through post offices, rather than using other alternatives such as postal counters in non-postal retail stores and self-service kiosks. In addition, while consumers and businesses are indifferent when it comes to the Saturday delivery of letters, consumers still place value on the Saturday delivery of parcels. Furthermore, consumers and businesses also value lower prices and may be willing to accept lower levels of service to keep prices from rising sharply.

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