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FTC Issues FY 2012 National Do Not Call Registry Data Book

October 17, 2012

FTC Issues FY 2012 National Do Not Call Registry Data Book
Source: Federal Trade Commission

The Federal Trade Commission today issued the National Do Not Call Registry Data Book for Fiscal Year 2012. The FTC’s National Do Not Call Registry lets consumers choose not to receive telemarketing calls. In its fourth year of publication, the Data Book contains a wealth of information about the Registry for FY 2012 (from October 1, 2011 to September 30, 2012), including:

  • The number of active registrations and consumer complaints since the Registry began in 2003;
  • FY 2012 complaint figures by month and type;
  • FY 2012 registration and complaint figures for all 50 states and the District of Columbia by population;
  • Rankings of the number of Do Not Call registrations by state population;
  • The number of entities accessing the Registry by fiscal year; and
  • An appendix on registration and complaint figures by state and area code.

According to the Data Book, at the end of FY 2012, the Do Not Call Registry contained 217,568,135 actively registered phone numbers, up from 209,722,924 at the end of FY 2011. In addition, the number of consumer complaints about unwanted telemarketing calls received increased from 2,273,516 during FY 2011 to 3,840,572 during FY 2012.

This year’s Data Book also reveals trends in complaint data. In addition to providing information on the total number of consumer complaints per month, it also contains data on the number of monthly complaints specifically related to pre-recorded telemarketing “robocalls,” and requests for a telemarketer to stop calling.

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